| QUALITY | FAQs | USER MANUALS | SIZE CHART | WARRANTY |
Unlike many helmet brands, NEXX designs, develops, and manufactures all of our own helmets in-house. Our primary focus is on helmets for powersports use. We make FULL FACE helmets for race, street, and adventure touring, as well as OPEN FACE helmets such as the 3/4 retro style and scooter style helmets. We also produce MODULAR helmets that offer full face protection while allowing the user to flip open the front of the helmet via the hinged chin bar.
POLYFUSION: Specialized, high-impact thermoplastic shell manufacturing technology designed to produce helmets that are compact, lightweight, and durable.
X-MATRIX: Proprietary, high-performance, multi-composite fiber shell technology designed to create an exceptionally lightweight yet incredibly strong and rigid helmet.
X-PRO CARBON: Advanced, lightweight, and highly impact-resistant shell technology designed for high-performance riding. It utilizes 3K (3,000 filaments per roving) carbon fiber fabric mixed with special resins, resulting in a shell that is generally 10% lighter than standard carbon shells, providing superior structural strength and enhanced comfort.
NEXX helmets are designed to fit an intermediate-oval head form.
Please use our SIZE CHART by clicking the tab above. Using a soft tape measure, measure the circumference of your head at the largest part of the crown just above the eyebrows, keeping the tape above your ears and around the largest part of the back of the head. You can then use our Size Chart to convert your measurement to the helmet size.
Sizes and fit depend on many factors, such as the shape of the head, the shape of the face, etc.
Choosing the correct size of the helmet is very important, and it is the sole responsibility of the customer to ensure an adequate fit at the time of purchase.
To be sold in various countries, the helmet must respect the standard in place for each country. "Homologation" is the certification that the helmet itself fulfills the technical standard which the selling country has adopted to allow its sale & use. All NEXX helmets meet the latest ECE standard used in Europe. NEXX helmets for North America are manufactured to meet or exceed the DOT standard (Department of Transportation).
The FIM Racing Homologation Program (FRHP) was created in order to implement its own certification and homologation of helmets. These are tested and certified to be used in competition. A helmet is considered to have been homologated after it has successfully undergone a specific testing protocol. This homologation is only mandatory for races sanctioned by the FIM. NEXX currently certifies only select models for FIM.
Use only cool water and mild soap, unless directed to use a specific product by the manufacturer. If your helmet has a removable and washable lining, again use only cool water and mild soap, being sure to thoroughly rinse out all soap residue. Squeeze gently to remove excess water and let it air dry. Do not wring or twist the lining. Do not use a clothes dryer.
If your helmet is made of thermoplastic, polycarbonate, or ABS, it isn't advisable to paint it. Many of the paints sold in the shops are made with solvents that might damage your helmet's structure. Manufacturers of these helmets use specially formulated paints made of chemically non-aggressive solvents. Fiber helmets such as the X-MATRIX or X-PRO carbon materials present no such obstacles to painting.
If your helmet is made of thermoplastic, polycarbonate, or ABS, it isn't advisable. Stickers are often made with glue containing solvents which might damage the structure of these helmets. Again, in the case of case of Fiber helmets, there is no such concern. Beware however, stickers may damage the finish of your helmet and this type of damage is not covered under warranty.
Be sure to keep track of your proof of purchase. Contact the retailer where the helmet was acquired. The retailer will contact us to determine the best course of action. For helmets purchased at www.NexxNorthAmerica.com, please email us at nexx@vleinc.com. Include your order number, description of your problem, and any photos of the concern.
Helmets purchased from sources outside of North America are not eligible for warranty in the United States. These helmets are not DOT approved, not legal for use in North American, and we can not offer warranty service for liability reasons.
NEXX helmets are tested in wind tunnels, and are produced to be as quiet as practical. We design our liners and neck rolls to fit closely, further reducing wind noise.
The best way to reduce wind noise is to wear a well-fitted helmet. The helmet must fit tightly and close as possible to the neck.
Wind noise is most often caused by conditions that are outside of the manufacturer's control, such as fitment, clothing, motorcycle type or windscreen (very important), and riding position.
Wind noise is caused by unstable air flow surrounding the helmet. The unstable air generates pressure variation, which is perceived as noise in the helmet (known as pseudo-noise). Only the user of the helmet hears this noise.
NEXX does not consider subjective noise-related issues as "defects", and these are not covered by warranty.
NEXX has no repair, testing, or safety verification service for dropped or crash impacted helmets. In order to be able to verify the safety of a helmet after a fall, the helmet would have to be subjected to tests that would harmful to the helmet and is therefore not feasible.
NEXX Helmets always advises to replace the helmet in case of an accident (or strong impact), even if the damage is not apparent. Even a small impact can damage a helmet shell or compress the EPS (styrofoam) impact liner rendering the helmet less effective. Often this damage is imperceptible to the user.
A more expensive helmet is not a guarantee of greater security. All NEXX helmets made for North America meet and/or exceed ECE and DOT standards. The different price points can be attributed to a number of factors such as design, materials, weight, and finsih. It is generally excepted that a Fiber helmet will provide better protection than a plastic helmet.
The helmets used by our racers are exactly the same as the ones sold at the shops (except for custom sizing and graphics when required).